Best Shopify Call Center app

1. Phone Number & Calls Toll-Free

About Phone Number & Calls Toll Free

Scoreboard

Freephone number for your business

You can use the dashboard to protect your privacy and improve communication with your customers. Gives you a toll free number that will make your business look more professional and allow direct communication with current and future customers.

The dashboard allows you to choose a phone number that you can safely place in your store. It serves as a proxy between your customer and your personal phone number.

By providing a toll-free contact phone number, your business will look professional and customers will know that you are a real business run by real people.

Dashboards give you control over your schedule. All calls and text messages are transparently forwarded by the customer to your personal telephone number through your branch phone number. You can set up forwarding plans and have complete control over when you want them available during the day and when you prefer a voicemail system to answer incoming calls.

You can receive and reply to text messages if you want and your customers are comfortable via e. order status or availability of certain products.

Click here to install

2. EasyCall ‑ Phone Number & Call

About EasyCall ‑ Phone Number & Call

NEW – Get business phone numbers through the app!
Did you know that customer calls have an average conversion rate of 30% -50%?

EasyCall is the easiest, fastest, and cheapest way to set up a call center – for customer support, sales, or any other purpose. You can now contact your customers with just one click

No need for a business phone number

You can use EasyCall’s advanced web-based solution to enable customers to call without having to pay for a phone number. Eliminate customer fears of international calling costs with this web-to-web solution. You will also soon be able to get a phone number through the app.

Connect multiple phone numbers and devices

Connect your various devices to receive push notifications when you are not logged in to the dashboard so you don’t miss a call. You can connect a phone number to answer calls as a normal call and manage incoming calls. Coming soon: Get a special number with EasyCall

Why do I need a call center?

As a business owner, you probably already know the importance of customer service. 86% of customers will pay up to 25% more for better customer service. Give instant voice assistance with EasyCall, your customers will like you and spend more at your store.

With EasyCall’s revolutionary call widget, customers can call you without taking a phone number, switch to a different application and, most importantly, without disrupting the shopping flow, which makes taking phone orders much easier. Native alternative to Sonetel, Aircall, Bitrix, Freshcaller, Ringcentral & Grasshopper

International discussion

Because EasyCall is a web-based solution, customers can now call you from anywhere in the world without worrying about unwanted fees and charges.

Characteristic:

  • Buy a phone number
  • Free international calls
  • Connect multiple devices and phone numbers
  • Call forward
  • working time
  • Voicemail
  • Make outgoing calls (outgoing calls)
  • Call Recording
  • Widget design control
  • Click to call
  • Call button now Call us
  • Call analysis and call follow-up

Soon:

  • Callback button (callback)
  • Visual IVR
  • Roles – agent and manager
  • Share screen
  • From afar
  • Video call
  • Conversation transcripts
  • Write down the customer’s email/phone number
  • Customer Satisfaction Survey (NPS)
  • Live chat
  • Gorgias & Reamzae integration

EasyCall is ideal for:

  • High ticket
  • Café
  • lawyer
  • Accountant
  • Personal trainer
  • Designer
  • Agents and Experts
  • Traders
  • Course sales
  • actor
  • Food delivery and restaurant
  • Digital product
  • SaaS products and software
  • Other services

Click here to install

3. CallGator ‑ Instant Calls

About CallGator ‑ Instant Calls

Get more sales pitch from your site visitors

Engage website visitors when they’re hottest and turn them into instant or scheduled calls.

How it works:

  • Our interactive and engaging gadgets are always the focus of your website visitors so users choose the first steps to connect, including new prospects that will come out.
  • Your prospect enters their phone number for a quick, free callback (in just 26 seconds) or at a later scheduled time.
  • alligator connects your representatives with potential customers within 30 seconds

Our characteristics:

  • InstaCall technology – CallGator automatically calls your sales managers and customers. Connect them sequentially
  • Scheduled calls – If the customer doesn’t have enough time to talk right now, they can order a call back for later. He will choose the day and time that suits him best. CallGator ensures that you are connected exactly when you want
  • Broken – CallGator works even when you are taking a break. Many customers view your website after business hours and therefore don’t choose to connect. We’ll automatically contact them with your sales manager when they get back to the office
  • Call Recording – How many times have you neglected to write down the information provided by the customer to you? Or are you not making a purchase and wondering why? Recording calls can help you overcome this difficulty
  • Mobile Widgets – Our widgets look clean on all major platforms including mobile, tablet, and full-screen devices
  • Reports – We want to know exactly how successful CallGator is and what revenue it generates. Thanks to the right analysis and reports, you will learn more about the efficiency of your sales force.

Click here to install

4. ReConvert Upsell & Cross Sell

About ReConvert Upsell & Cross Sell

Why do you need to optimize your thank you page? (also known as order confirmation page)

Getting new customers is great, but a good e-commerce store knows how to get as many customers as possible for repeat customers.

Most stores try to re-engage customers with email, social media, push, and text messages, but over the years the frequency of openings and clicks has decreased.

However, your store’s thank you page provides you the perfect opportunity to increase customer loyalty! In addition, customers visit the order status page several times – if they receive standard notifications from your store, such as: B. Updates about your email delivery.

By optimizing your Thanksgiving page and adding a sale or cross-sale, you can re-engage customers who have recently made a purchase from your store and get in their way when they are most likely to buy or meet another question. ReConvert is like saving an abandoned stroller – better!

Why move again?

ReConvert is a simple but powerful application for optimizing thank you pages. You can customize your Thanksgiving page completely and easily using drag and drop.

We integrate some of the most powerful applications on the platform so you can get the most out of ALL the world. Use ReConvert’s excellent built-in widget to create the perfect thank you page for that conversion.

Main page features and OCU confirmation function:

  • Triggered Thanksgiving Pages
  • Discount Popup With Countdown Timer (Oversold)
  • Recommendations for products to sell and cross-sell (integration of personalized recommendations available)
  • Birthday collector
  • Reset Button (Resell)
  • taking pictures
  • Video clip
  • Social sharing
  • Call the action button
  • Post purchase survey
  • Additional sales of products
  • Heather
  • Track orders with 17 tracks
  • Send SMS and email marketing for birthdays
  • Check out the best photo review app reviews
  • Work with Shopify Kits & Streams

Soon:

  • POS integration
  • A / B testing
  • Smart Sales / Smart Sales
  • Tie
  • Car sell
  • We make sure that you are in full control
  • Choose from our built-in templates or create your own from scratch
  • Complete analysis for the Thanksgiving page and every widget. Track your page performance thanks to CVR, CTR, visits, most effective sales, etc.

Click here to install

5. Order Verification by Call

About Order Verification by Call

Order confirmation apps help you reduce fake orders.

Why should you review your cash on delivery orders?

Cash on delivery is an important factor in the e-commerce industry. It contributes more than 50% of all e-commerce transactions. However, it is also a major contributor to operating losses due to cancellations and fake orders. Therefore, reducing COD errors is a top priority for e-commerce providers. With Cash on Verification, you can ensure that your cash on delivery order is valid before sending it.

How does this application work?

  • Whenever a customer places cash on delivery order, the application immediately calls the customer on the mobile number, and a call is initiated to confirm the order. Request information to approve or reject any order.
  • The customer provides information and the application marks certain orders with actions taken by the customer
  • If the customer does not receive the call or rejects the call, the order preview will be marked as pending so you can respond manually.

Click here to install

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